Procedure for issuing the Duplicate certificates of SO's in HO in DOP Finalce

• Generally Duplicate certificates of HO will be issued by the HO postmaster in the Postmaster login using the menu HDUDRP(Duplicate Deposit Receipt Print)
• If we want to issue the duplicate certificates of SO(Sub Office) in DOP finacle SO supervisor or postmaster can't issue, it should be done only HO Postmaster.
• Step by step procedure to issue the duplicate certificates if SO's is mentioned below.

Step by Step Procedure to issue Duplicate Certificates of SO's in DOP Finacle

1. The following are the steps to be followed at HO level.
2. First transfer the certificates from the SO(Sub Office) SOLID to HO( Head Office) SOLID using the menu HACXFSOL (Account SOL transfer menu) then finally submit. System will generate the instruction number note it down.
3. Verify the instruction number in the menu HACXFSOL.
4. In the next step take the duplicate certificates inventory using the menu HIMC (Inventory movement menu) from ZZ-EXT to DL-DL and then finally to DL-DL to EM-empid(Postmaster id) i.e., take the inventory from external source and give it to Postmaster login then finally submit.
5. System will generate the instruction number note it down and verify in the another Supervisor.
6. Then in the next step proceed for printing of Duplicate certificates in the Postmaster login using the menu HDUDRP.
7. Finally after successful printing transfer the certificates from HO SOL id to respective SO SOL ID using the menu HACXFSOL submit note down tran id and verify.